82

Brand Impact

América Móvil stands as a dominant force in the Latin American telecommunications sector, boasting an extensive subscriber base of 324 million and significant investments in infrastructure. Its strong national brands, particularly Telcel and Claro, enhance brand visibility and consumer trust. While facing challenges in certain markets, the company's commitment to innovation and sustainability positions it favorably for future growth.

90

Brand Awareness

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América Móvil boasts a brand awareness score of 90/100, driven by its extensive reach of 324 million wireless subscribers and 404 million total access lines as of Q1 2025. Key brands like Telcel and Claro dominate their respective markets, with 83.99 million and 114 million subscribers, respectively. Telcel leads AT&T by four times in Mexico, enhancing its unaided recall. The company invests heavily, with US$24 billion in capex planned through 2024, including a US$7 billion 5G rollout. However, brand exposure varies, with challenges noted in Chile against Liberty Latin America and regulatory pressures in Mexico.

81

Brand Consistency

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With a brand consistency score of 81/100, Claro and Telcel demonstrate strong cross-market identity coherence, promoting reliable connectivity through unified messaging. The 2024 Sustainable Financing Report integrates economic, social, and environmental pillars, enhancing corporate and consumer alignment. Their convergent offers and focus on 5G and fiber upgrades standardize expectations across markets, particularly in higher-value segments. However, localized exceptions, such as the Claro-VTR situation in Chile and regulatory messaging in Mexico, introduce inconsistencies that can blur brand cohesion. Overall, the brands maintain a familiar experience from Mexico to Brazil and Peru, despite some regional challenges.

79

Brand Association

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With a brand association score of 79/100, the company is recognized for its dominance and reliability, leading the Mexican market with 83.99 million mobile subscribers—four times that of AT&T. It holds nearly one-third of the Brazilian market share, reinforcing perceptions of coverage and dependable performance. Significant investments in 5G and fiber contribute to a 'future-ready' image, while initiatives like the Sustainable Financing Framework enhance its reputation for responsible growth. However, regulatory narratives in Mexico may challenge its dominant position, potentially allowing competitors to leverage perceptions of oversight and fair pricing.

85

Brand Positioning

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América Móvil achieved a brand perception score of 78/100, bolstered by its ESG initiatives, including a Sustainable Financing Framework and a sustainable bond issuance of 21,746 million pesos. The company aligns with 10 UN SDGs and holds a Fitch A+(mex) rating for its MXN20 billion issuance, indicating operational strength. However, regulatory challenges in Mexico, such as IFT mandates, may impact consumer sentiment. Despite this, Telcel's average revenue per user (ARPU) increased by 14.28% over five years, with postpaid subscribers growing 2.5% YoY to 15.10 million, reflecting perceived service quality. In Brazil, revenue growth reached 19.78% from

88

Market Influence

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América Móvil, with a market influence score of 88/100, is set to invest US$24B in capital expenditures from 2022 to 2024, including a US$7B push for 5G in 2024. Brazil's strategic plan of US$7.7B from 2024 to 2029 and a revenue growth rate of 19.78% from 2020 to 2024 highlight the competitive landscape. The company boasts 114M subscribers in Brazil and strong positions in Mexico, Peru, and Guatemala. Its recent postpaid growth of 2.9M net adds in Q2 2025 and a 7.3% increase in service revenue further establish its market leadership

78

Brand Perception

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América Móvil achieved a brand perception score of 78/100, bolstered by its ESG initiatives, including a Sustainable Financing Framework and a sustainable bond issuance of 21,746 million pesos. The company aligns with 10 UN SDGs and holds a Fitch A+(mex) rating for its MXN20 billion issuance, indicating operational strength. However, regulatory challenges in Mexico, such as IFT mandates, may impact consumer sentiment. Despite this, Telcel's average revenue per user (ARPU) increased by 14.28% over five years, with postpaid subscribers growing 2.5% YoY to 15.10 million, reflecting perceived service quality. In Brazil, revenue growth reached 19.78% from

73

Brand Loyalty

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América Móvil's brand loyalty analysis scored 73 out of 100, reflecting strong momentum in the premium segment. In Mexico, postpaid lines increased by 2.5% year-over-year to 15.10 million, with ARPU rising 14.28% over five years. In Q2 2025, the company added 2.9 million postpaid subscribers, primarily in Brazil. However, competitive pressures from AT&T Mexico and Liberty Latin America highlight potential churn risks. While convergence strategies could enhance loyalty, inconsistent performance in Chile and regulatory challenges in Mexico may hinder broader regional loyalty improvements.

90

Brand Awareness

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América Móvil boasts a brand awareness score of 90/100, driven by its extensive reach of 324 million wireless subscribers and 404 million total access lines as of Q1 2025. Key brands like Telcel and Claro dominate their respective markets, with 83.99 million and 114 million subscribers, respectively. Telcel leads AT&T by four times in Mexico, enhancing its unaided recall. The company invests heavily, with US$24 billion in capex planned through 2024, including a US$7 billion 5G rollout. However, brand exposure varies, with challenges noted in Chile against Liberty Latin America and regulatory pressures in Mexico.

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